Garena Free Fire and Free Fire MAX (“Free Fire”) is a global game where players and creators can play and compete together. Our Community Standards are designed to keep Free Fire fun and safe for everyone, and as a part of our community, you agree to follow these Community Standards.
We encourage you to report any violations of our Community Standards to our Community Moderators so that we can keep Free Fire a fun and safe place for everyone. Reports may be submitted directly via the Free Fire app.
If you violate our Community Standards, we may take action against your account in order to protect other users and our platform from harm. Actions we may take include, but aren’t limited to: blocking access to certain features or content, removing content, and suspending or terminating your account.
1. User Safety
Free Fire seeks to provide a safe and enjoyable experience for all players. Any actions on our platform that place someone in harm’s way will not be tolerated, and we may work with law enforcement agencies where necessary to protect another user’s safety. Prohibited activities include sending or requesting media involving child exploitative imagery; grooming/predatory behavior; and sexual or other inappropriate conversation with minors.
2. Bullying/Harassment
We don’t allow users to be individually targeted and ridiculed, stalked, harassed, trolled, threatened, or attacked, period. We also don’t allow users to encourage this behavior by others.
3. Hate Speech
Free Fire welcomes users of all backgrounds. You may not target, threaten or harass another user on the basis of their race, ethnicity, national origin, disability, religious affiliation, sexual orientation, sex, gender identity, or veteran status. Users may not publish content which discriminates against users based on the above characteristics.
4. Terrorist/Criminal Content
You may not support or promote a terrorist or criminal organization on our platform. For instance, users cannot post terrorist slogans, images, or content; offer support to terrorist or criminal organizations or their leaders; or recruit or encourage joining a terrorist or other criminal organization that promotes violent or illegal activity. We may also share information with law enforcement where necessary or to help prevent such activity.
5. Self-Injury
Don’t post content which encourages suicide (or provides instructions for suicide), eating disorders, or other acts of self-injury. We care about your health and well-being and may communicate with authorities if we receive a credible report concerning a user’s intent to harm themselves.
6. Offline Dangerous Activities
We don’t allow any content which encourages users to engage in real-life physical activities that are intended to be risky and dangerous. For example, content should not promote trending physical challenges, nor should it encourage dangerous physical activities (like playing with fire).
7. Illegal/Regulated Activities
You are responsible for complying with relevant local laws or regulations, and we may remove content that fails to do so. You may not publish content which depicts illegal activities, such as illegal or regulated drug use (including marijuana, alcohol, tobacco, e-cigarettes, vapes, as well as drug paraphernalia).
8. Real-World Tragedies
Do not glorify tragic events that occur in the real world. For instance, you may not celebrate natural disasters, or support mass shootings (or their perpetrators) using our platform, including by replicating them in our game or creating spaces or chats that publicize them.
9. Sexual Content
You are not allowed to publish content depicting or discussing sexual acts or nudity.
10. Profanity
Please keep language clean, no matter what language you are speaking. Using profanity, including in the heat of competition, is not allowed in any form.
11. Extortion/Blackmail
Extortion has no place in Free Fire. You may not threaten another user (e.g., by threatening to reveal personal information) in order to make them do something they would not otherwise do.
12. Political/Controversial Content
We know that politics may play an important part of our users’ lives, but Free Fire is not intended to be a forum for political debates as they can lead to strong disagreements between users and detract from the fun, positive community and experience we strive to build. As a result, we don’t allow content that concerns or portrays politicians (current, campaigning, or former), political parties, governments, elections, campaigns, or political issues, including content which advocates for or against a politician, political party, or policy.
Relatedly, there may be content that is inoffensive to certain groups of users, but which may be controversial, upsetting or offensive to other individuals or groups. In order to keep Free Fire a safe and fun experience for as many of our users as possible, we may, in our discretion, remove such content.
13. Off-Platform Behavior
While we can’t control what our users do outside of Free Fire, we don’t welcome users to our community who act off our platform in ways that contradict our values and Community Standards. For example, we may disable the account or access of users who bully or threaten other users or our employees or affiliates, are associated with terrorist or criminal organizations, or who discriminate against other users on the basis of their race or ethnicity on or off of our platform.
14. Cheating
When everyone plays by the same rules, everyone has a chance to compete and have fun. Unfair play ruins that experience and makes Free Fire less fun for all. Don’t be a cheater, and don’t help others to cheat.
15. Scams
We don’t want scammers on our platform. You are prohibited from deploying any scams of any kind on our platform, including phishing, or buying or selling Free Fire accounts.
16. Spammy Behavior/Advertising
Don’t spam other users. For instance, posting the same content over and over again on message boards is not allowed; say what you need to say, but please don’t spam the chat.
We also don’t allow advertising on Free Fire. Please don’t use Free Fire’s communication features to advertise your company, products, website, etc.
17. Misrepresentations
Don’t mislead users by pretending to be someone who you aren’t, whether holding yourself out as another real person or their online persona. We don’t limit your avatar handle or design to your real life name or appearance, but we don’t want your actions on our platform to be mistakenly attributed to someone else.
18. IP Violations
You are not permitted to violate intellectual property rights on our platform, period. As outlined in our Terms of Service, we will review reports of infringing content and remove content from our platform where necessary. Please make sure you have permission to use someone else’s content (such as music, images, designs, or code) before publishing it on Free Fire.
You may report a suspected IP violation through the channels listed in the Terms of Service.
19. Gambling
We do not allow any kind of gambling or gambling-related discussions on Free Fire, including any UGC or content in which users stake, wager, or exchange any real life currency, diamonds, or other items or virtual items redeemable for value.
20. Directing Users Off-Platform
To keep our users secure, you may not link Garena Free Fire users to external, third party websites. This includes posting URLs in chat threads.
21. Cybersecurity
In order to keep our platform safe and secure, you are prohibited from attempting to access another user’s account or from accessing Free Fire using any sort of invasive or unauthorized means. You may not, for example, use unauthorized game enhancements or hacks; launch malware (or deceive another user into downloading malware) on another user’s device; gain or attempt to gain unauthorized access (i.e., hack) another user’s account; engage in any kind of cyberattack; or use a VPN to access content or features not otherwise available in your region.
22. Privacy
You may not share your or any other user’s personal or private information on our platform, nor attempt to obtain or induce others to provide you with their personal information. This includes personal identifying information (such as name, identification numbers, or documents containing such information), as well as email addresses, passwords, digital identifiers, financial information (such as bank account information), contact information, medical records, images of yourself or others, and unauthorized recordings of others (including in particular images or recordings of minors). You should report other users who request this information from you.
23. Evading Restrictions
We may place restrictions on a user’s account in order to protect our community, as well as educate users on our Community Standards. If you have a restriction placed on your account, you are not permitted to attempt to circumvent that restriction. For example, if your account is disabled, you are not permitted to open a new account to avoid having your account restricted. Similarly, you are not permitted to attempt to post content that has been previously removed by our Community Moderators.
Last updated: [09/28/2022]
We encourage you to report any violations of our Community Standards to our Community Moderators so that we can keep Free Fire a fun and safe place for everyone. Reports may be submitted directly via the Free Fire app.
If you violate our Community Standards, we may take action against your account in order to protect other users and our platform from harm. Actions we may take include, but aren’t limited to: blocking access to certain features or content, removing content, and suspending or terminating your account.
1. User Safety
Free Fire seeks to provide a safe and enjoyable experience for all players. Any actions on our platform that place someone in harm’s way will not be tolerated, and we may work with law enforcement agencies where necessary to protect another user’s safety. Prohibited activities include sending or requesting media involving child exploitative imagery; grooming/predatory behavior; and sexual or other inappropriate conversation with minors.
2. Bullying/Harassment
We don’t allow users to be individually targeted and ridiculed, stalked, harassed, trolled, threatened, or attacked, period. We also don’t allow users to encourage this behavior by others.
3. Hate Speech
Free Fire welcomes users of all backgrounds. You may not target, threaten or harass another user on the basis of their race, ethnicity, national origin, disability, religious affiliation, sexual orientation, sex, gender identity, or veteran status. Users may not publish content which discriminates against users based on the above characteristics.
4. Terrorist/Criminal Content
You may not support or promote a terrorist or criminal organization on our platform. For instance, users cannot post terrorist slogans, images, or content; offer support to terrorist or criminal organizations or their leaders; or recruit or encourage joining a terrorist or other criminal organization that promotes violent or illegal activity. We may also share information with law enforcement where necessary or to help prevent such activity.
5. Self-Injury
Don’t post content which encourages suicide (or provides instructions for suicide), eating disorders, or other acts of self-injury. We care about your health and well-being and may communicate with authorities if we receive a credible report concerning a user’s intent to harm themselves.
6. Offline Dangerous Activities
We don’t allow any content which encourages users to engage in real-life physical activities that are intended to be risky and dangerous. For example, content should not promote trending physical challenges, nor should it encourage dangerous physical activities (like playing with fire).
7. Illegal/Regulated Activities
You are responsible for complying with relevant local laws or regulations, and we may remove content that fails to do so. You may not publish content which depicts illegal activities, such as illegal or regulated drug use (including marijuana, alcohol, tobacco, e-cigarettes, vapes, as well as drug paraphernalia).
8. Real-World Tragedies
Do not glorify tragic events that occur in the real world. For instance, you may not celebrate natural disasters, or support mass shootings (or their perpetrators) using our platform, including by replicating them in our game or creating spaces or chats that publicize them.
9. Sexual Content
You are not allowed to publish content depicting or discussing sexual acts or nudity.
10. Profanity
Please keep language clean, no matter what language you are speaking. Using profanity, including in the heat of competition, is not allowed in any form.
11. Extortion/Blackmail
Extortion has no place in Free Fire. You may not threaten another user (e.g., by threatening to reveal personal information) in order to make them do something they would not otherwise do.
12. Political/Controversial Content
We know that politics may play an important part of our users’ lives, but Free Fire is not intended to be a forum for political debates as they can lead to strong disagreements between users and detract from the fun, positive community and experience we strive to build. As a result, we don’t allow content that concerns or portrays politicians (current, campaigning, or former), political parties, governments, elections, campaigns, or political issues, including content which advocates for or against a politician, political party, or policy.
Relatedly, there may be content that is inoffensive to certain groups of users, but which may be controversial, upsetting or offensive to other individuals or groups. In order to keep Free Fire a safe and fun experience for as many of our users as possible, we may, in our discretion, remove such content.
13. Off-Platform Behavior
While we can’t control what our users do outside of Free Fire, we don’t welcome users to our community who act off our platform in ways that contradict our values and Community Standards. For example, we may disable the account or access of users who bully or threaten other users or our employees or affiliates, are associated with terrorist or criminal organizations, or who discriminate against other users on the basis of their race or ethnicity on or off of our platform.
14. Cheating
When everyone plays by the same rules, everyone has a chance to compete and have fun. Unfair play ruins that experience and makes Free Fire less fun for all. Don’t be a cheater, and don’t help others to cheat.
15. Scams
We don’t want scammers on our platform. You are prohibited from deploying any scams of any kind on our platform, including phishing, or buying or selling Free Fire accounts.
16. Spammy Behavior/Advertising
Don’t spam other users. For instance, posting the same content over and over again on message boards is not allowed; say what you need to say, but please don’t spam the chat.
We also don’t allow advertising on Free Fire. Please don’t use Free Fire’s communication features to advertise your company, products, website, etc.
17. Misrepresentations
Don’t mislead users by pretending to be someone who you aren’t, whether holding yourself out as another real person or their online persona. We don’t limit your avatar handle or design to your real life name or appearance, but we don’t want your actions on our platform to be mistakenly attributed to someone else.
18. IP Violations
You are not permitted to violate intellectual property rights on our platform, period. As outlined in our Terms of Service, we will review reports of infringing content and remove content from our platform where necessary. Please make sure you have permission to use someone else’s content (such as music, images, designs, or code) before publishing it on Free Fire.
You may report a suspected IP violation through the channels listed in the Terms of Service.
19. Gambling
We do not allow any kind of gambling or gambling-related discussions on Free Fire, including any UGC or content in which users stake, wager, or exchange any real life currency, diamonds, or other items or virtual items redeemable for value.
20. Directing Users Off-Platform
To keep our users secure, you may not link Garena Free Fire users to external, third party websites. This includes posting URLs in chat threads.
21. Cybersecurity
In order to keep our platform safe and secure, you are prohibited from attempting to access another user’s account or from accessing Free Fire using any sort of invasive or unauthorized means. You may not, for example, use unauthorized game enhancements or hacks; launch malware (or deceive another user into downloading malware) on another user’s device; gain or attempt to gain unauthorized access (i.e., hack) another user’s account; engage in any kind of cyberattack; or use a VPN to access content or features not otherwise available in your region.
22. Privacy
You may not share your or any other user’s personal or private information on our platform, nor attempt to obtain or induce others to provide you with their personal information. This includes personal identifying information (such as name, identification numbers, or documents containing such information), as well as email addresses, passwords, digital identifiers, financial information (such as bank account information), contact information, medical records, images of yourself or others, and unauthorized recordings of others (including in particular images or recordings of minors). You should report other users who request this information from you.
23. Evading Restrictions
We may place restrictions on a user’s account in order to protect our community, as well as educate users on our Community Standards. If you have a restriction placed on your account, you are not permitted to attempt to circumvent that restriction. For example, if your account is disabled, you are not permitted to open a new account to avoid having your account restricted. Similarly, you are not permitted to attempt to post content that has been previously removed by our Community Moderators.
Last updated: [09/28/2022]